Ordering & Deliveries

OUR ORDERING PROTOCOL

  1. Please send your order enquiry to orders@nov-u.co.za
  2. State if you would like a QUOTE or INVOICE
  3. State if you would like delivery (on Fridays only, in Bloemfontein), for us to arrange a courier (added to your invoice), post or if you will be collecting your order yourself personally or via your own courier.
  4. We will send your invoice/quotation to you per email. Due to the company’s growth and workload, we require 2 hours to respond to your enquiries.
  5. Send your proof of payment to orders@nov-u.co.za
  6. Orders will only be processed once a proof of payment has been received. All orders are strictly COD unless otherwise arranged.

 

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